Category Archives: IMing

Drawing back the curtains…

Things have been quiet here, mostly because it has been crunch time the past month or so as the debut of the systems new website has drawn closer. Well, that time has finally come and I’m proud to unveil the redesign of our systems website. It is a big change from the old, rather unfriendly and garish, design we had for quite a time. But it wasn’t only a pleasing look and interface that we were going for but a modern approach that integrated Web 2.0 technology for the benefit of our customers. Please take a look at the Osceola Library System at http://www.osceolalibrary.org.

We have included several blogs including those for news, teens, and our book club. All offer RSS feeds and we are also offering RSS feeds for our monthly updated new book releases. This is something I personally wanted and I hope to expand it in time. We have also utilized a javascript framework to offer photo tours of our branches. We are also participating in the 365 Days Library Project over on Flickr. We have just over 100 photos up at the current time. We’ve also added forms for customer use which we’ve never had before. Our librarians are using meebo for virtual reference for adult and teen customers.

I am very much hoping this new website will far better serve our customers and allow them to feel they can truly connect with the library at any time and any place and also to let them know that we’re not just about books and shushing.  More updates will come as time goes by.

Please, Please, Please Let Me Get What I Want

Our revamped 5 Year plan has just been given out to us, or at least the first draft of it though I doubt much will change between that and the final version, and finally something to be optomistic about. Finally finally finally we’re going to be embracing blogs and IM reference within the system. It’s almost hard for me to say just how excited that makes me after I’ve been pushing for quite awhile for it. I had a particular fervor after reading The Shifted Librarian’s article about Online Outreach for Patrons. There were so many things in that entry I had never even thought of and it allowed me to do more than I ever would have tried on my own. Adding us to Wikipedia, Wikimapia, utilizing Google Local and Craigslist were only a starting point.

Considering how many of our young patrons don’t seem to want to come into the library these days and the age old problem of people not wanting to walk up to a librarian and simply ask a question, it makes so much sense to meet the patron where they are. That seemed to be particularly true out of a part quote I picked up through David Warlick’s SLJ Summet Powerpoint cited from Vinod Khosla that ended with “…everything is clickable, even their parents.” I don’t think most libraries (read: library administration) realize this.

But I swear, one way or another we are going to drag this library into the 21st century. If not, what good will we be to our patrons who are living and breathing this day and age while we’re stuck in the past?