Bear with me here:

1. Diagnostics

• Importance of strong and attractive web presence
• Do you need dedicated web space? / do you need to redesign?
• Local government/county/corporate controlled web presence (must conform?)
• Money matters (design fee/staff time/hosting)

2. First Steps

• Getting that first idea
• Deciding the needs of patrons and staff
• Research!
• Time table and tentative launch. (Give yourself at least six months.)
• Outsourcing or in house? / Stakeholders

3. Process

• Resources: templates, code, interactivity, etc.
• Software/utilities (editors, ff extentions)
• Good practices
• Develop mockups, choose design, develop test version
• Only launch finished product
• Beta test with staff/patrons before launch

4. Upkeep

• Fluid and always changing, never done
• Web 2.0
• New (but not scary) things